Australian High Commission
Honiara
Solomon Islands

Services for Australians Overseas

Services for Australian Overseas

Consular Assistance

The Australian Government provides 24-hour consular assistance to Australians who are overseas. This assistance may be accessed by telephone, on +61 2 6261 3305 (from overseas), 1300 555 135 (from within Australia).

If you are in Solomon Islands and in need of consular assistance, you may also contact the High Commission during business hours on +677 21561. Email queries can be directed to [email protected].

The Australian High Commission in Honiara provides consular and passports services to Australian and limited passports services to Canadian citizens.

Consular Services Charter

While we will do what we can to help Australians in difficulty overseas, there are legal and practical limits to what help we may be able to provide. The Consular Services Charter outlines the consular assistance that may and may not be provided to Australians overseas

Living in Country

Canadian-Australian Consular Services Sharing Agreement

The Australian High Commission in Solomon Islands provides assistance to Canadians in the region under the Canadian Australian Consular Services Sharing Agreement.

This agreement does not extend to the assistance of persons with visas/immigration enquiries. For further information about Canadian entry requirements, please consult the CIC website.

Notarial Services

A range of notarial services can be provided by the Australian High Commission in Solomon Islands. These services are for Australian documents, or foreign documents intended for use in Australia.

It is your responsibility to ensure you present the correct forms and documents and provide clear instructions for the notarial service you require, including advising which identification documents you need to present, and the category of officer required to perform the service. If you are unsure, consider seeking legal advice. Neither the Australian Government nor the Australian High Commission in Solomon Islands can guarantee the legal efficacy of the document or the accuracy of its contents.

Please note notarial services are by appointment only and that fees apply. 

Notarial Disclaimer

Please ensure that documents relating to the notarial services you require from the High Commission are presented in the correct from and that you provide the correct instructions for the notarial service you require.

If you are unsure of the legislative requirements relating to the notarial service, you should seek independent legal advice. Please note that neither the Australian Government nor the Australian High Commission guarantees the legal effectiveness of the notarised document or the accuracy of its content. Fees paid for notarial services are non-refundable.

Disclaimer

The Department of Foreign Affairs and Trade is not responsible for any loss or damages whatsoever arising out of or in connection with the online appointment booking system.  The Department of Foreign Affairs and Trade reserves the right to omit, suspend or edit all information and/or services provided at any time in its sole discretion without giving any reason or prior notice.  You are responsible for keeping apprised of all information and/or services provided in this booking system. 

Travel Advice

Need information on visiting or living in Solomon Islands? Read the Australian Government’s:

Subscribing for updates

Subscribing gives you travel advice updates straight to your inbox. We strongly encourage you to subscribe so you’re well-informed for your trip overseas: Smartraveller Email Subscription

  • Subscribe to get an email with a link to the latest travel advice whenever it’s updated.
  • You can choose to subscribe to one or more destinations and receive updates as they happen or through one email at the end of the day.
  • You can change your preferences at any time.
  • You’ll be able to opt in to receive SMS ‘critical alerts’ for crises overseas
    • this service complements the standard travel advice updates sent via email
    • it’s a better channel for urgent information.

Passports

Reminder about validity of passports

Check your passport’s expiry date before you travel. Other countries and airlines have different rules for travelling on a passport that’s close to expiring.

Applying for an Australian passport while overseas

For passport information, including applying for or renewing your passport, visit www.passports.gov.au

For a quick guide on the overseas passport application process visit Applying outside Australia | Australian Passport Office

To create an online passport application you can visit Department of Foreign Affairs and Trade - Online Passport Application page.

All passport application must be lodged in person. This includes online applications checklist.

All child passport applications must be lodged by a parent with parental responsibility.

More information on adult and children’s passport applicant can be found on Applying outside Australia | Australian Passport Office.

Lost or stolen passport?

Report the loss or theft of your passport by calling:

  • the Australian Passport Information Service on 131 232 from within Australia
  • the Australian High Commission in Honiara, on (+677) 21561.

More information on Lost and stolen passports can be found on the Australian Passport Office website.

How to lodge an application

You will need to lodge your completed application at the Australian High Commission, Cnr Hibiscus Avenue & Mud Alley, Honiara.

You must bring your completed application form, your passport photos and the original documents requested on the application form.

Appointment Bookings

Appointment bookings are required for all passport applications.

How to book your appointment

To book appointments please click here

 Booking Policy

Applicants should appear at the High Commission's public entrance for security screening 10 minutes before the appointment time.  You will be admitted to the High Commission no earlier than 15 minutes before your appointment time and your appointment may be forfeited if you arrive late.

We request that you do not book more than one appointment.  Refer to your notification email if you need to amend or cancel your appointment. Please ensure you select the correct type of service when you make the appointment.  If you select the wrong service, we may not be able to help at your appointment time. Appointments are required for passport collections.

Cancelling or rescheduling an appointment

If you want to cancel an appointment, please click the "Cancel Appointment" link and you will receive a message on a new tab asking you to confirm cancellation. 

If you want to modify an appointment, please click the "Reschedule" link.  You will receive a message on a new tab allowing you to reschedule your appointment.

If unable to make or cancel an online appointment, call 21561 or email [email protected].

Please allow a minimum of 6 weeks to receive your passport after you lodge your application.

When your passport is ready, we’ll send you an email or call, depending on the contact details you provided.

Privacy Policy

 The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the High Commission’s appointments. Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes. By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT’s behalf for these purposes. If this information is not collected, DFAT’s ability to arrange your appointment will be limited. Your personal information will be handled by Setmore in accordance with Setmore’s Privacy Policy, and by DFAT in accordance with DFAT’s Privacy Policy.